Returns & Exchanges
At Lion Brand Yarn, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused yarn within 30 days of the original purchase date.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Package Your Items
Securely pack the unused yarn in its original packaging, ensuring all labels and skein bands are intact and undamaged.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing